Jared Josleyn: Thinking about user experience [5 of 5]

Verily's Jared Josleyn on starting from a user-experience perspective in product development to design a system that positively impacts patients' lives—without drawbacks that can discourage adoption.

For the full transcript, please visit: http://www.mckinsey.com/industries/pharmaceuticals-and-medical-products/our-insights/using-data-and-technology-to-improve-healthcare-ecosystems

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